Privacy Policy

Introduction

This Privacy Policy explains how ChunPu collects, uses, stores, and protects information when you visit the website located at www.chunpu.buzz or otherwise interact with our services. ChunPu is a computer systems design studio operated by Kunming ChunPu Trading Co., Ltd., and we are committed to handling personal information with care, transparency, and respect for the privacy of every visitor and client.

We encourage you to read this Policy in full so that you understand what information we process, why we process it, and what choices you have. If you do not agree with any part of this Policy, please discontinue use of this website and our services. By continuing to access the site, you acknowledge that you have read and understood the practices described here.

We have written this Policy in plain language. Where we refer to personal information or personal data, we mean any information that relates to an identified or identifiable individual, such as a name, an email address, a telephone number, or an identifier that can be used to single out a person.

We are also mindful that privacy expectations differ around the world. Where a specific law grants you additional rights, we will honour those rights to the extent that law applies to us, and we have set out the most common of those rights in the section on Your Privacy Rights below.

Who We Are

The party responsible for the processing of personal information described in this Policy is:

Kunming ChunPu Trading Co., Ltd.
Room 905, 9/F, Nanping Times Building, 155-162 Baoshan Street, Wuhua District, Kunming - 650000, China (CN)

ChunPu operates in the computer systems design and related services industry, working within the professional, scientific, and technical services sector. Our work includes systems architecture, cloud engineering, data engineering, application integration, and related technical consulting.

Throughout this Policy, terms such as we, us, our, and the Company refer to Kunming ChunPu Trading Co., Ltd. and its ChunPu brand. Terms such as you and your refer to the individual visiting the website or using our services.

Scope of This Policy

This Policy applies to personal information we collect through the ChunPu website, including the contact form and email interactions, as well as information you provide during consultations and project engagements. It does not apply to information processed by third party services that we do not control, even when those services are linked from our website.

This Policy also does not apply to personal information that we process solely on behalf of our clients as a data processor in the course of providing systems design and engineering services. In those circumstances, the client remains the controller of that information, and the practices of the client govern how that information is handled.

If you are located in a jurisdiction with specific privacy laws, such as the European Union, the United Kingdom, or California in the United States, the sections of this Policy describing your rights are intended to reflect the requirements of those laws to the extent they apply to us.

Information We Collect

We collect only the information we need to operate our website, respond to your inquiries, and deliver our services. The categories of information we may collect are described below.

Information You Provide Directly

When you contact us through our website form, by email, or by telephone, you may provide us with your name, email address, telephone number, company name, the subject of your inquiry, and the content of your message. If you engage us for a project, we may also collect billing information, project requirements, and other details necessary to perform the engagement.

Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies. This may include your Internet Protocol address, browser type and version, operating system, the pages you view, the time and date of your visit, the referring website, and general geographic information derived from your IP address.

Information from Third Parties

In limited cases we may receive information about you from third parties, such as when a colleague refers you to us or when we use a business directory to verify company details. We use such information only to the extent consistent with this Policy.

How We Collect Information

We collect information through the following channels. First, we collect information that you actively submit through the contact form on our website, through email messages you send to chat@chunpu.buzz, or through telephone conversations with our team. Second, we collect information automatically through cookies, server logs, and similar technologies as described in the section on Cookies and Similar Technologies below.

Third, we may collect information in the ordinary course of a business relationship, such as details you share during discovery calls, requirements workshops, and project reviews. We collect this information in a manner that is proportionate to the service being provided and limited to what is necessary for the purposes described in this Policy.

We do not collect information through deceptive means, and we do not purchase personal information from data brokers for marketing purposes. We aim to keep the amount of information we hold as small as is practical, and we review our data practices regularly so that we are not holding more than we need.

How We Use Information

We use the information we collect for the following purposes. We use your contact details and message content to respond to your inquiries, provide quotations, and schedule consultations. We use automatically collected information to operate, maintain, and improve our website, including diagnosing technical problems, protecting against malicious activity, and understanding which content is most useful to visitors.

When you become a client, we use your information to perform the services under our agreement, to communicate with you about project status, to issue invoices, and to comply with our contractual and legal obligations. We may also use your email address to send you occasional updates about our services, but only where permitted by law and always with a clear and simple way to opt out.

We do not sell your personal information, and we do not use it for automated decision making that produces legal or similarly significant effects concerning you. Where we aggregate or anonymise information for analytical purposes, we take steps to ensure that the resulting data cannot reasonably be used to re-identify an individual.

Legal Bases for Processing

Where data protection laws require a legal basis for processing personal information, we rely on the following grounds. We process information to perform a contract with you or to take steps at your request before entering into a contract, such as preparing a proposal or responding to a service inquiry.

We process information to pursue our legitimate interests, such as maintaining the security and proper functioning of our website, improving our services, and managing our client relationships, provided those interests are not overridden by your rights and freedoms. In limited circumstances we process information to comply with a legal obligation, such as tax or accounting requirements.

Where none of the above bases apply, we may rely on your consent. When we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing that took place before the withdrawal.

Disclosure of Information

We do not sell, rent, or trade your personal information. We share information only in the limited circumstances described below. We may share information with trusted service providers who help us operate our business, such as email hosting, website hosting, and payment processing providers. These providers are permitted to use the information only to perform services on our behalf and are contractually required to protect it.

We may disclose information if required to do so by law, regulation, or a valid legal process, or to protect the rights, property, or safety of the Company, our clients, or the public. We may also disclose information in connection with a merger, acquisition, or sale of all or part of our business, in which case the acquiring party will be subject to this Policy with respect to the transferred information.

We do not disclose personal information to third parties for their own direct marketing purposes. We will never sell your information, and we will not share your contact details with any organisation whose only interest is sending you unsolicited commercial messages.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and to understand how visitors use the site. Cookies are small text files stored on your device by your browser. They help us remember your preferences, analyse traffic, and deliver a more relevant experience.

We use essential cookies that are strictly necessary for the website to function, such as those that maintain basic navigation and security. We may also use analytics cookies to understand aggregate usage patterns, such as which pages are visited most often and how visitors arrive at the site.

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect the functionality of some parts of the website. You may also adjust your browser to send a Do Not Track signal, which we discuss in the section on Your Privacy Rights below.

We do not use cookies for advertising or cross-site behavioural tracking. Any analytics we run are limited to understanding aggregate, high level usage patterns so that we can improve the content and structure of the website.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Inquiry messages and associated contact details are typically retained for the period needed to respond and, where a business relationship develops, for the duration of that relationship and any applicable limitation period.

Where information is used for contractual or billing purposes, we retain it for the period required by applicable accounting, tax, and commercial laws. When information is no longer needed, we delete or anonymise it in a secure manner.

Automatically collected technical data, such as server logs, is retained for a shorter period necessary for security and operational diagnostics, after which it is routinely deleted or aggregated so that it no longer identifies an individual.

Security of Your Information

We take the security of personal information seriously and implement administrative, technical, and physical safeguards designed to protect it against loss, misuse, and unauthorised access, disclosure, alteration, or destruction. These measures include encrypted communications where supported, access controls, and regular review of our security practices.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect personal information, we cannot guarantee absolute security. We encourage you to take care when sharing information online and to contact us promptly if you believe your information has been compromised.

International Data Transfers

ChunPu is based in China, and personal information is processed in China and potentially in other jurisdictions where our service providers operate. When we transfer personal information across borders, we take steps to ensure that appropriate safeguards are in place so that the information continues to receive a comparable level of protection.

If you are located in the European Economic Area or the United Kingdom, and we transfer your information outside that region, we rely on appropriate mechanisms permitted by applicable law, such as contractual clauses approved by the relevant authorities. If you have questions about the safeguards that apply to a particular transfer, you may contact us using the details below.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access the information we hold about you, the right to request correction of inaccurate information, and the right to request deletion of your information in certain circumstances.

You may also have the right to object to or restrict certain processing, the right to data portability, and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details in the How to Contact Us section. We will respond to your request within the timeframes required by applicable law.

You have the right to lodge a complaint with a data protection supervisory authority if you believe that our processing of your personal information violates applicable law, although we encourage you to contact us first so that we may attempt to resolve your concern directly.

Privacy for Children

Our website and services are intended for business users and are not directed to children under the age of sixteen. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take the necessary action. We recommend that parents and guardians supervise their children when they use the Internet and understand the information their children may be exposed to online.

Third Party Links and Services

Our website may contain links to third party websites, plug-ins, or services that are not operated by us. We are not responsible for the privacy practices or the content of those third parties, and this Policy does not apply to any information you provide directly to them.

We encourage you to review the privacy policies of any third party websites you visit or services you use. If you interact with a third party through a link on our site, your information may be governed by that third party privacy notice rather than this Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the Last updated date at the top of this page and, where the changes are material, we will take additional steps to bring them to your attention.

Your continued use of our website after changes to this Policy take effect constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

How to Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below.

Kunming ChunPu Trading Co., Ltd.
Room 905, 9/F, Nanping Times Building, 155-162 Baoshan Street, Wuhua District, Kunming - 650000, China (CN)

Email: chat@chunpu.buzz
Phone: +18146315548

We will acknowledge your message and respond as promptly as possible, and in any event within the timeframes required by applicable law.